Frequently Asked Questions

Yes. We source directly from legendary Dao-Di (道地) growing regions — Ningxia for goji, Minxian for dang gui, Wenshan for san qi, and so on. Every batch is lab-tested for purity, potency, heavy metals, and pesticides.

Each herb batch generates an integrity hash that is recorded on Polygon. This creates a permanent, tamper-proof record of origin and batch, so you can verify authenticity on-chain rather than trust a label alone.

Purchase a herb, connect your MetaMask or EIP-1193 wallet on our /wallet page, then visit /nft and click "Claim". The Heritage NFT is minted to your wallet free of charge (platform covers Polygon gas).

No. Heritage NFTs are free digital credentials. The platform pays Polygon gas (a fraction of a cent per mint). NFTs are collectibles, not securities, and carry no investment promise.

Most orders ship within 1–3 business days. International delivery typically takes 7–14 business days to North America and Europe, 5–10 days within Asia-Pacific.

We ship to over 80 countries. If your country is not listed at checkout, contact us and we may still be able to arrange delivery.

Our herbs are sold as dietary supplements and food-grade botanicals, not drugs. They are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before use.

For safety and hygiene, opened herbs cannot be returned. Unopened, sealed items may be returned within 30 days. See our Returns page for details.